Shipping & Delivery Policy

Delivery Options
Express Delivery Fast shipping via FedEx or DHL carriers ensures delivery within 1-3 business days across Europe and 2-4 business days for worldwide destinations.

Standard Delivery, your order will be shipped through Deutsche Post or DPD services. Expected delivery times are 4-8 business days for European destinations and 7-30 business days for international locations. Please note that unforeseen circumstances (such as public holidays, industrial action, COVID-19 restrictions, or other force majeure events) may cause shipping delays.

Shipping Policies & Guidelines

All orders are typically processed and shipped within 2 business days of payment confirmation. Regardless of your chosen shipping method, you'll receive a tracking link to monitor your package's progress online.

It is the customer's responsibility to ensure shipping address accuracy when placing orders. MBito cannot be held responsible for delivery complications resulting from inaccurate or incomplete address information. We strongly recommend double-checking all details before finalizing your purchase.
 

For cost efficiency, we suggest consolidating all desired items into a single cart before checkout. Multiple separate orders cannot be combined for shipping, and each will incur individual shipping fees.

Please be aware that customs duties may apply to international shipments (particularly those leaving the EU) and are not covered by our shipping rates.

We cannot currently ship to Russia, Belarus, North Korea, Iran, Syria, Cuba.

Shipping Claims

If your parcel arrives damaged or goes missing in transit, please contact our support at [e-mail]. We'll confirm receipt within one business day and keep you updated until the carrier closes the file.